
DNAngels is thrilled to recognize Julie Mertz as our Volunteer of the Month for December 2024! Since joining our organization in October 2023, Julie has quickly become an indispensable member of our Angel Team, showcasing incredible dedication, skill, and compassion.
Julie, who hails from Oklahoma, has made an extraordinary impact in a short amount of time. Her professionalism, thoroughness, and unwavering positivity have earned her the admiration of both clients and fellow volunteers. Genetic Genealogist and Angel Team Lead Rachel Kiley Trout shares, “Julie has been such a formidable addition to the Angel Team. She is certainly a standout in my mind as extremely kind and thoughtful to both fellow volunteers and clients. I have witnessed her going far above and beyond with both.”
Rachel continues, “She requires little to no ‘hand-holding’ navigating through and solving her cases, which is a bonus for her team leads. She’s also a team player who has stepped up when called upon to handle overflow email cases. Nearly 6 out of every 10 of Julie’s clients feel compelled to support DNAngels monetarily, which I see as a loud and clear testament to the quality of service and the level of personability that she brings to her clients.”
Heidi Keuper, Genetic Genealogist and Angel Team Lead, echoes these sentiments, adding, “Julie is an incredible asset to our team, bringing dedication, skill, and a positive attitude to everything she does. She is fantastic with clients, consistently providing support and guidance with professionalism and compassion. Her thoroughness and attention to detail shine in every task she undertakes, and her outstanding efforts are evident in her very high donation rate, a testament to the trust and rapport she builds with her clients. Julie’s clients adore her, and so do we!”
Julie’s humility and behind-the-scenes contributions further highlight her exceptional character. While she shies away from public recognition, her acts of kindness and the relationships she nurtures speak volumes about the impact she has made.
Julie, thank you for your outstanding commitment to DNAngels. You have set a remarkable example, and we are so grateful to have you on our team. Congratulations on being our Volunteer of the Month for December 2024!